Network Rail
Calling Network Rail's Regional Office at +441908781000 allows you to handle specific tasks related to rail infrastructure and operations. You can inquire about company information, report incidents, and request maintenance services. The contact center is available during operating hours and callers may be directed to regional teams based on their needs. While typical wait times are not specified, it is advisable to call during non-peak hours for quicker service. The automated menu will guide you to the appropriate department for your inquiry.
Updated 4 Nov 2025
Expected outcomes
- Inquire about rail operations
- Report infrastructure issues
- Request maintenance services
- Ask about company information
- Report safety concerns
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Contact details
- Incident details
- Location information
- Maintenance issue description
- Safety concerns
Known issues
While there are no specific known issues reported, it is recommended to have all necessary information ready before calling to ensure a smooth process. Be prepared to navigate an automated menu and provide detailed information about your inquiry. Calling during non-peak hours may reduce wait times. If you encounter any difficulties, consider visiting Network Rail's website for additional resources or alternative contact methods.
