Norfolk Fire and Rescue Service
The Norfolk Fire and Rescue Service phone number is dedicated to handling non-emergency enquiries and providing fire safety advice. You can call during standard business hours for general enquiries about fire safety, prevention, and administrative matters. Additionally, the number accepts reports of non-emergency incidents and fire safety concerns. It's important to note that for emergencies, you should always dial 999. The typical wait time may vary, but calling during mid-morning or early afternoon might reduce hold times. This line is not for emergency situations but is essential for addressing safety concerns and obtaining guidance.
Updated 4 Nov 2025
Expected outcomes
- Check fire safety regulations
- Report non-emergency incidents
- Request fire safety advice
- Inquire about fire prevention
- Seek administrative information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Contact details
- Incident details
- Location information
- Relevant documents
- Personal identification
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information ready, such as the nature of your enquiry and any relevant details, to facilitate a smooth conversation. If you encounter difficulties, consider visiting the Norfolk Fire and Rescue Service website for additional resources and information. Remember, this line is for non-emergency purposes only, so always dial 999 in case of an emergency.
