Northamptonshire Police, Fire and Crime Commissioner
The Northamptonshire Police, Fire and Crime Commissioner provides essential services through their contact number, including responding to general enquiries about police, fire, and crime services, as well as handling complaints and reviews. The customer service team is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Common reasons for calling include seeking information on community safety, recording complaints against the force, and requesting reviews of previous complaints. While specific wait times are not provided, calling during non-peak hours, such as early mornings, may reduce wait times. For written correspondence, you can send mail to Darby House, Wellingborough.
Updated 4 Nov 2025
Expected outcomes
- Respond to policy questions
- Record complaints
- Handle complaint reviews
- Provide escalation advice
- Offer community safety info
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Contact details
- Complaint details
- Reference number
- Reason for review
- Relevant dates
Known issues
While there are no specific known issues reported, it is advisable to prepare all necessary information before calling to ensure a smooth process. Having details such as your full name, contact information, and specific complaint details ready can expedite the service. If you experience long wait times, consider calling during less busy hours, such as early in the morning. For media enquiries, use the dedicated contacts provided by the organization. Additionally, written correspondence can be sent to their office in Wellingborough for more formal communication.
