Northumberland Fire and Rescue Service
The Northumberland Fire and Rescue Service's Fire Safety Enforcing Authority can be reached for non-emergency queries and consultations related to fire safety and prevention. Common reasons for calling include inquiries about fire safety regulations, consultations for Building Control Body applications, and general fire service matters. The department operates Monday to Thursday from 08:30 to 17:00 and Friday from 08:30 to 16:30. While wait times can vary, calling during these hours typically ensures a faster response. For emergencies, always dial 999. Non-emergency matters should be directed to the main office number or relevant email.
Updated 4 Nov 2025
Expected outcomes
- Inquire about fire safety regulations
- Consult on Building Control applications
- Request fire prevention advice
- Submit fire safety documentation
- Confirm fire safety compliance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Building Control application details
- Relevant plans
- Supporting documentation
- Contact information
- Email address for submissions
- List of specific queries
Known issues
Some callers experience long wait times, especially during peak hours or when calling outside of standard office hours. To avoid delays, it is recommended to call during the specified office hours. For urgent issues, always use the emergency number 999. If you encounter extended wait times, consider using the designated email for non-urgent queries and consultations. This can often result in a more efficient response from the Fire Safety Enforcing Authority team.
