Places for People Group Support Centre
The Places for People Group Support Centre handles general corporate and insurance-related enquiries. This number is primarily used for queries related to the organization's operations and insurance matters. Callers may be redirected to specific departments based on their needs. The service is available Monday to Friday during business hours. While specific wait times are not provided, calling during mid-morning or mid-afternoon might help avoid peak times. The centre serves as the main contact point for various enquiries, ensuring that callers are directed to the appropriate department for their specific concerns.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Confirm insurance details
- Request policy information
- Update contact information
- Inquire about corporate services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Contact details
- Policy number
- Account information
- Identification documents
- Reference ID
Known issues
While there are no specific known issues reported, callers often face challenges such as long wait times during peak hours. To minimize wait times, it is advisable to call during non-peak hours like mid-morning or mid-afternoon. Additionally, having all necessary information ready before the call can expedite the process. If redirected to another department, ensure you note down any reference numbers provided. For non-urgent matters, consider checking the organization's website for online resources or contact options.
