University of Oxford
The University of Oxford's Medical Sciences Division offers phone support for undergraduate admissions enquiries and admissions test support. Common reasons for calling include inquiries about the application process, requirements, deadlines, and admissions tests. The phone line is available during office hours, Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Wait times can be long during peak admissions periods, especially near UCAS deadlines. It is recommended to call outside of peak times or use the 'Any Questions' online tool for faster responses. Phone support is best for complex or urgent issues.
Updated 4 Nov 2025
Expected outcomes
- Get undergraduate admissions information
- Inquire about application requirements
- Check admissions deadlines
- Receive admissions test support
- Arrange test access accommodations
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UCAS ID
- Personal details
- Course of interest
- Test details
- Access arrangement documentation
Known issues
Callers may experience long wait times during peak admissions periods, particularly near UCAS deadlines. To avoid delays, try calling outside of these periods or use the 'Any Questions' online tool for quicker responses. Additionally, some queries may be redirected to specific colleges or departments, which can cause further delays. Ensure your query is directed to the correct department before calling. For admissions test support, prepare any necessary documentation for access arrangements well in advance to avoid last-minute issues.
