University of South Wales
The University of South Wales provides a range of services via their main contact number. Callers can inquire about admissions, courses, campus facilities, and student support. The admissions support team offers guidance on both undergraduate and postgraduate admissions. Student records assistance is available for queries related to registration, transcripts, and certificates. Additionally, callers can be connected to specific faculties or departments for subject-specific questions. Typically, calls are routed to the appropriate office based on the query. While specific wait times are not provided, calling during standard business hours is recommended for the quickest response.
Updated 4 Nov 2025
Expected outcomes
- Answer admissions questions
- Provide course information
- Assist with student records
- Connect to faculties
- Guide on student support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Course of interest
- Student ID
- Date of birth
- Faculty name
- Department name
Known issues
In 2019, the University of South Wales experienced a data breach affecting 30,000 students, leading to the temporary shutdown of the student record system. Since then, security measures have been enhanced to prevent future incidents. Although such breaches are rare, it's advisable to regularly update your contact information and passwords. For general inquiries, calling during non-peak hours can help reduce wait times. If you encounter issues, consider checking the university's website for online resources or updates before calling.
