University of West London
The University of West London's switchboard serves as the primary point of contact for directing calls to various departments and staff members. Available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00, it assists with general enquiries and connects callers to the appropriate university personnel. For optimal service, callers should know the specific department or individual's name they wish to contact. There can be brief wait times while calls are connected, but the process is typically fast and efficient. It is advisable to call during off-peak hours, such as mid-morning or late afternoon, to potentially reduce waiting times.
Updated 31 Oct 2025
Expected outcomes
- Connect to a department
- Speak to a staff member
- Get general university info
- Direct to admissions office
- Access student services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Know staff name
- Identify department
- List of questions
- Office hours
- Appointment details
- Student ID number
Known issues
While no specific issues are noted, the main switchboard efficiently connects callers to their desired department or staff member at the University of West London. To avoid delays, it's best to have the name or the specific department ready before calling. If the switchboard is busy, especially during early morning peak hours, consider calling later in the day. For certain inquiries, visiting the university's website might provide quicker answers. The switchboard is generally user-friendly, and operators are trained to assist with most enquiries promptly.
