University of Westminster
The University of Westminster's Disability Learning Support Team offers tailored academic support for students with disabilities or long-term health conditions. Services include registering for support, booking appointments with advisers, arranging exam adjustments, and accessing assistive technology. Common reasons for calling include registering for support, booking appointments, and seeking advice on exam adjustments. High demand at the start of term can lead to longer wait times, so it is advisable to call early. Typically, the best times to call are during mid-morning or mid-afternoon when lines may be less busy. Support is confidential and tailored to individual needs, and feedback is encouraged to improve services.
Updated 4 Nov 2025
Expected outcomes
- Register for disability support
- Book an adviser appointment
- Arrange exam adjustments
- Access assistive technology
- Request library access support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Offer of admission
- Supporting evidence
- Completed questionnaire
- Student ID
- Consent form
- Brief description of needs
Known issues
High demand at the start of term can result in limited appointment availability and longer wait times. To mitigate this, try booking appointments early or use email for non-urgent queries. Delays may also occur if students do not provide sufficient supporting evidence for their disability or condition. Ensure all required documentation is submitted promptly to avoid such issues. For smoother communication, consider calling during mid-morning or mid-afternoon when lines may be less busy. Utilizing the online booking system can also help manage appointment scheduling efficiently.
