University of Wolverhampton Library
The University of Wolverhampton Library offers a range of services accessible via phone at +441902321333. Common reasons for calling include arranging visitor access, obtaining accessibility support, and utilizing the Click & Collect service. General enquiries about library services, borrowing, and facilities are also addressed. While phone support is available during library hours, the Library Chat provides 24/7 assistance. Arranging visitor access requires prior arrangement, and accessibility support is available for registered users. Typical wait times for phone queries can be up to 2 working days for a response, especially if specialist teams are involved. The best times to call are during library operating hours.
Updated 4 Nov 2025
Expected outcomes
- Arrange visitor access
- Request Click & Collect
- Obtain accessibility support
- Check borrowing privileges
- Access live chat assistance
- Inquire about library facilities
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Institution
- Intended visit date
- University login
- Item details
- Student ID
- Disability documentation
Known issues
Occasional delays in response to phone and webform queries are reported, with initial responses taking up to 2 working days. This is due to referrals to specialist teams when necessary. Visitors face access restrictions, as the library offers reference-only access, which must be arranged in advance via phone or email. There are no public or visitor memberships available. To avoid delays, it's advisable to use the 24/7 Library Chat for immediate assistance with general queries. Ensuring all necessary documentation and information is prepared beforehand can also help streamline the process.
