Wrexham Glyndwr University
Wrexham Glyndwr University's Student Advice and Guidance department offers a range of support services for students. You can contact them for assistance with academic procedures, enrolment, accommodation, health care support, ID card replacement, timetables, and graduation. The department is available Monday to Friday, from 08:30 to 17:00. Calls are welcomed in both Welsh and English, providing flexibility for students. While wait times can vary, calling earlier in the day may help reduce waiting. The team is dedicated to helping students navigate university life effectively, ensuring all queries are addressed promptly.
Updated 4 Nov 2025
Expected outcomes
- Replace ID card
- Receive accommodation support
- Get timetable assistance
- Access health care guidance
- Resolve enrolment issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Personal identification
- Accommodation details
- Course timetable
- Health care documents
- Enrolment confirmation
Known issues
While there are no specific known issues reported, students may experience longer wait times during peak periods such as the start of the academic year. To avoid delays, consider calling during mid-morning or mid-afternoon. If you encounter difficulties reaching the department by phone, visiting in person or using online resources may provide quicker resolutions. Always have your student ID and relevant documents ready to expedite the process. The team is committed to providing comprehensive support, ensuring all student needs are met efficiently.
