University of Bolton
The University of Bolton's Accommodation Department provides essential services for students seeking housing. You can inquire about student accommodation options, check availability, and understand booking procedures. Additionally, assistance with maintenance issues, payment queries, and tenancy concerns is available. The department also offers advice on private accommodation and landlord contracts. Operating hours are Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers may experience long wait times during peak periods, such as the start of the term. It is advisable to call during off-peak hours for quicker service.
Updated 4 Nov 2025
Expected outcomes
- Inquire about accommodation options
- Check room availability
- Book a room at Orlando Village
- Report maintenance issues
- Seek private accommodation advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Course details
- Contact information
- Room number
- Description of issue
- Enrollment confirmation
Known issues
Callers sometimes face long wait times, particularly during peak periods like the start of the term. To avoid delays, try calling outside of these times or use email for non-urgent matters. Additionally, proof of student status is often required before receiving accommodation information. Having your student ID or enrollment confirmation ready can expedite the process. These measures can help ensure a smoother experience when contacting the accommodation office.
