University of Bolton
The University of Bolton's Student Services offers academic skills support through their dedicated phone line. Students and staff can access assistance with academic writing, referencing, research skills, digital skills, maths skills, and exam preparation. Services are available Monday to Friday from 10:00 to 16:00. Drop-in sessions do not require booking, while one-to-one consultations must be scheduled in advance. Most services are free for university members. Common reasons for calling include booking consultations, checking availability, and seeking guidance on academic resources. Wait times are typically short, but calling during early hours may reduce delays.
Updated 4 Nov 2025
Expected outcomes
- Book one-to-one consultations
- Access academic writing support
- Receive exam preparation help
- Improve digital skills
- Get maths skills assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- University ID
- Booking confirmation
- Contact details
- Support topic
- Academic needs description
- LEAP Online access
Known issues
A common issue faced by students is the limited availability of support services, which are only offered during weekday hours from 10:00 to 16:00. This can be challenging for those needing assistance outside these times. To mitigate this, students are encouraged to use LEAP Online, which provides 24/7 access to self-service resources. Additionally, booking one-to-one consultations in advance is recommended due to limited slots. Drop-in sessions are more flexible but may have longer wait times during peak periods. Being prepared with necessary information can streamline the process.
