University of Cumbria
The University of Cumbria's Enquiry Centre is your go-to contact for information on courses, admissions, events, and university services. You can call for details about course offerings, application processes, and entry requirements. During the UCAS Clearing period, the hotline provides extended support for applicants. Typical wait times may increase during peak periods like Clearing. The best times to call are usually mid-morning or early afternoon on weekdays. The Enquiry Centre operates Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00.
Updated 4 Nov 2025
Expected outcomes
- Check course details
- Understand application process
- Get entry requirements
- Inquire about university events
- Receive Clearing guidance
- Explore course availability
- Request admissions support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Nature of enquiry
- Contact details
- Course of interest
- UCAS ID
- Exam results
- Personal contact details
Known issues
While there are no specific known issues reported, callers may experience longer wait times during peak periods such as the Clearing process in August. To avoid delays, consider calling mid-morning or early afternoon. If you need detailed course information, have your course of interest and any relevant documents ready. For Clearing inquiries, ensure you have your UCAS ID and exam results at hand. If redirected to a specialist team, take note of any reference numbers or follow-up instructions provided.
