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University of Greenwich

The University of Greenwich Admissions Office provides a range of services via phone, including answering questions about application requirements, deadlines, and procedures for various programmes. You can also check the status of your application and receive technical support for the online application portal. The office operates Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Callers often experience long wait times during peak periods, particularly near application deadlines. It is advisable to call during off-peak hours or use online enquiry forms for quicker responses.

OrganizationUniversity of Greenwich — Admissions

Updated 4 Nov 2025

Expected outcomes

  • Answer application questions
  • Check application status
  • Reset online application PIN
  • Resolve login issues
  • Provide technical support

Call preparation

Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.

  • Login ID
  • PIN
  • Personal identification details
  • Application reference number
  • Programme details

Known issues

Callers occasionally face long wait times, especially near application deadlines. To avoid this, try calling outside peak hours or use online enquiry forms. Additionally, some applicants experience issues with online application logins, such as forgotten PINs or login details. In such cases, contacting the Admissions Office for assistance with PIN resets or login issues is recommended. These problems are reported occasionally, and the office provides support to resolve them efficiently.