University of Greenwich
The University of Greenwich's Student Support department offers a dedicated 24-hour media line for journalists and media professionals. This service handles urgent and routine media enquiries, such as arranging interviews, issuing press releases, and providing official statements. It is important to note that this line is exclusively for media-related queries, and non-media enquiries are not addressed here. Typically, wait times are minimal due to the specialized nature of the service. For the best experience, journalists should have their credentials ready when calling.
Updated 4 Nov 2025
Expected outcomes
- Arrange interviews
- Issue press releases
- Provide official statements
- Handle urgent media queries
- Coordinate with press officers
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Journalist credentials
- Press affiliation
- Name
- Media outlet
- Nature of enquiry
- Contact details
- Deadline
Known issues
Occasionally, non-journalist callers attempt to use this line, leading to redirection or refusal of service. This line is strictly for media professionals, and non-media enquiries should be directed to the main university contact channels. To avoid frustration, ensure you are calling with a valid media-related request. If you are not a journalist, consider using other university resources for assistance. This helps maintain the efficiency of the media line for urgent press matters.
