University of Sussex
The University of Sussex Security Department provides essential services to ensure campus safety. Available 24/7, they handle emergencies, offer first aid, and assist with lost property. Common reasons to call include reporting emergencies, requesting after-dark escorts, or directing emergency services. Emergency phones with blue lights are strategically placed across campus for immediate assistance. While specific wait times aren't provided, it's crucial to call Security after contacting 999 to ensure swift emergency response. For non-urgent matters like lost property, calling during off-peak hours may reduce wait times.
Updated 4 Nov 2025
Expected outcomes
- Report on-campus emergencies
- Request first aid assistance
- Guide emergency services
- Arrange after-dark escort
- Report lost property
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Campus location details
- Nature of emergency
- Description of injury
- Lost item description
- Pickup and drop-off locations
- Notification of 999 call
Known issues
A common issue is emergency vehicle access delays, often occurring when Security is not informed after a 999 call. To prevent this, always notify Security immediately after contacting emergency services. This ensures they can guide vehicles efficiently. Additionally, using campus emergency phones can expedite response times. For non-emergency calls, consider contacting Security during less busy periods to avoid delays. If you experience any issues, providing detailed location and incident information can help resolve problems more swiftly.
