University of Sussex
The University of Sussex Security Desk provides 24-hour assistance for campus emergencies, including first aid, crime, and suspicious activity. Available 365 days a year, the Security Desk ensures a swift response by coordinating with emergency services when necessary. Callers must provide their exact location and the nature of the incident to receive prompt assistance. The Security Desk is known for its reliable service, and while wait times are typically minimal, it is advisable to call during non-peak hours for non-emergencies. The best times to call for general safety concerns are early mornings or late evenings.
Updated 4 Nov 2025
Expected outcomes
- Report campus emergencies
- Request first aid assistance
- Report suspicious activity
- Coordinate with emergency services
- Receive safety guidance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Exact location on campus
- Nature of the incident
- Your contact details
- Details of any injuries
- Description of suspicious activity
- Any prior emergency service contact
Known issues
While there are no specific known issues reported, it is always beneficial to remain calm and provide clear, concise information when calling the Security Desk. Ensure your phone is charged and you are in a location with good reception. If you have already contacted emergency services, inform the Security Desk so they can assist in guiding them to your location. For non-urgent matters, consider calling during less busy times to avoid delays. Always have your location details ready to expedite the response process.
