University of the West of Scotland
The University of the West of Scotland offers a dedicated phone line for prospective students seeking assistance during the Clearing period, typically from August to September. This service is crucial for those looking to apply for undergraduate courses, check course vacancies, and confirm eligibility. The line is particularly busy on key results days, so extended hours are often available. Common reasons for calling include seeking guidance on the application process and obtaining information on course availability. To avoid long wait times, it is advisable to call outside peak hours or use alternative contact methods such as WhatsApp or the online Clearing form.
Updated 4 Nov 2025
Expected outcomes
- Apply for Clearing courses
- Check course vacancies
- Confirm eligibility criteria
- Receive application guidance
- Answer admissions queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UCAS Personal ID
- Exam results
- Personal details
- Course preferences
- Contact details
- Relevant documentation
Known issues
High call volumes during the Clearing period, especially on results days, can lead to long wait times and difficulty connecting. To mitigate this, try calling outside peak hours or use alternative contact methods like WhatsApp or the online form. Some callers may experience busy lines or disconnections; persistence with redialing or switching to online channels can help. It's recommended that applicants call themselves, as admissions staff prefer direct communication with the prospective student. Having all necessary information ready before calling can streamline the process and reduce potential delays.
