University of Winchester
The University of Winchester Accommodation Office provides essential support for students regarding university housing. Common reasons for calling include inquiries about the accommodation application process, room allocation, and tenancy issues. The office operates Monday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 16:30. During peak application periods, such as summer, response times may be longer. For urgent issues outside office hours, students can contact University Security. It's advisable to call during mid-morning or early afternoon to avoid peak times.
Updated 4 Nov 2025
Expected outcomes
- Inquire about accommodation application
- Accept room offers
- Understand room allocation process
- Manage room preferences
- Get tenancy advice
- Seek off-campus housing support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student or applicant ID
- Personal details
- Room offer email
- Login details for portal
- Details of tenancy issue
- Supporting documents
Known issues
Students frequently experience delays in receiving responses to accommodation queries, especially during peak application periods like summer. It is recommended to wait for batch processing of offers and follow up by phone or email if urgent. Occasionally, students may be dissatisfied with their room allocation. In such cases, they are encouraged to wait until arrival and use the room transfer process if necessary. To minimize frustration, calling during less busy times and ensuring all required documents are ready can help streamline the process.
