University of Winchester
The University of Winchester's Registry department offers a range of services via phone, including degree verification, DBS check assistance, and general registry enquiries. Degree verification requires a signed consent form and candidate details, and can be processed online or via phone. DBS check assistance is available for eligible students, requiring student ID, proof of offer acceptance, and valid ID documents. General registry enquiries cover student records, enrolment, transcripts, and certificates. Common reasons for calling include verifying degree awards, obtaining guidance on DBS checks, and resolving administrative queries. Wait times may vary, especially during peak enrolment and graduation periods. It is advisable to call during non-peak hours for quicker responses.
Updated 4 Nov 2025
Expected outcomes
- Verify degree awards
- Assist with DBS checks
- Resolve enrolment issues
- Provide transcript details
- Answer administrative queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Signed consent form
- Candidate details
- Student ID
- Proof of offer acceptance
- Valid ID documents
- Payment confirmation
Known issues
Occasional delays in response times are reported, particularly during peak enrolment and graduation periods. To mitigate this, follow up via email or phone during non-peak hours and check spam folders for missed communications. Additionally, students may encounter issues with ID document mismatches during DBS checks. It is recommended to update documents in advance and confirm their suitability with the Registry before submission. These steps can help ensure smoother processing and reduce potential frustrations.
