Yorkshire Building Society
Calling Yorkshire Building Society's Payment Account Services at +443451200100 allows you to manage various banking needs. You can inquire about savings and mortgage accounts, handle account management tasks, and provide feedback or lodge complaints. Common reasons for calling include checking account status, managing mortgage payments, and resolving service issues. Wait times can be longer during peak hours, particularly for mortgage-related queries. It's advisable to call during mid-morning or early afternoon for quicker service. Ensure you have your account details and identification ready to expedite the process.
Updated 4 Nov 2025
Expected outcomes
- Check account status
- Open or close accounts
- Submit complaints
- Manage mortgage payments
- Inquire about mortgage rates
- Provide feedback
- Update personal details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Mortgage account number
- Description of issue
- Reference number
- Transaction details
Known issues
Customers occasionally experience long wait times, especially during peak hours for mortgage queries. To address this, Yorkshire Building Society has implemented staffing adjustments and offers callback options. Additionally, some users have noted limited branch availability, but expansion plans are underway to increase the number of branches. For a smoother experience, consider calling during less busy times, such as mid-morning or early afternoon. Having all necessary information ready before calling can also help reduce wait times and streamline your interaction.
