Yorkshire Building Society
The Treasury Operations department at Yorkshire Building Society handles queries related to wholesale funding, liquidity, capital instruments, and financial risk management. Available from Monday to Friday, 08:00-18:00, and Saturday, 09:00-13:00, this service is essential for professional or institutional clients. Calls are typically routed to specific teams based on the enquiry's nature. While wait times may vary, calling during mid-morning or early afternoon might reduce delays. Ensure you have all necessary information ready to streamline the process.
Updated 4 Nov 2025
Expected outcomes
- Handle wholesale funding queries
- Manage liquidity enquiries
- Discuss capital instruments
- Address financial risk management
- Provide transaction-specific information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Reference number
- Professional credentials
- Institutional details
- Nature of enquiry
- Caller name
- Organization name
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary documents and information on hand, such as account or reference numbers, to facilitate a smoother interaction. If you encounter any issues, consider asking for a callback or exploring online resources for additional support. Being prepared with specific details about your enquiry can help in getting faster and more accurate assistance.
