Yorkshire Water Services Limited
Yorkshire Water Services Limited provides a range of services via their contact number. You can report water supply issues like leaks or outages 24/7. For billing support, including resolving payment issues or applying for support schemes, call during weekdays or Saturday mornings. Bereavement account closures require specific documentation and are handled during standard hours. General enquiries about water supply, billing, and account management are also available. Typical wait times can be longer during peak hours, so calling during off-peak times is advisable. Weekend support is limited, with no services available on Sundays.
Updated 4 Nov 2025
Expected outcomes
- Report water supply issues
- Resolve billing queries
- Apply for support schemes
- Close bereavement accounts
- Answer general questions
- Manage account details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Death certificate
- Proof of income
- Meter reading
- Address details
- Benefit entitlement proof
Known issues
Customers occasionally experience long hold times, especially during peak hours for billing and general enquiries. To avoid this, try calling outside of peak times or use online forms for non-urgent issues. Billing and general enquiries are not available on Sundays, so it's best to call during weekday hours. If you encounter limited weekend support, plan your calls accordingly. For urgent water supply issues, the service is available 24/7, ensuring that emergencies are addressed promptly. Always have necessary documents ready to expedite your call.
