University of Leeds
The University of Leeds School of Languages, Cultures and Societies offers a dedicated phone line for students to address various needs. This service is available Monday to Friday from 09:00 to 17:00. Common reasons for calling include seeking guidance on university life, registration, and graduation processes. Advisors are friendly and knowledgeable, providing answers to a wide range of questions. If they cannot assist, they will refer you to a specialist team. Calls are free within the UK. While specific wait times are not provided, calling during mid-morning or mid-afternoon may reduce wait times.
Updated 4 Nov 2025
Expected outcomes
- Answer student life questions
- Provide registration advice
- Offer graduation guidance
- Refer to specialist teams
- Assist with administrative tasks
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Details of enquiry
- Personal information
- Registration documents
- Graduation requirements
- Contact information
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours, such as mid-morning or mid-afternoon, to potentially reduce wait times. Ensure you have your student ID and relevant details ready to streamline the process. If your query is complex, the advisor may refer you to a specialist team for further assistance. Remember, calls are free within the UK, so feel free to ask for clarification if needed.
