University of Reading
The University of Reading's Procurement Team can be reached at +441183783577 for specific procurement-related queries. This line is primarily for internal staff and urgent matters, while suppliers are encouraged to use email for their inquiries. Common reasons for calling include purchase order issues, invoice queries, and procurement policy questions. While typical wait times are not specified, contacting during standard operating hours is recommended. Email is preferred for supplier queries, ensuring a more efficient response. It is advisable to have all relevant documentation ready before calling to facilitate a smoother interaction.
Updated 4 Nov 2025
Expected outcomes
- Resolve purchase order issues
- Clarify procurement policies
- Address invoice queries
- Provide procurement support
- Handle urgent staff inquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Query details
- Relevant documentation
- Purchase order numbers
- Invoice references
- Supplier contact information
- Email correspondence
Known issues
Suppliers frequently encounter issues when attempting to make unsolicited phone calls to the Procurement Team. It is important to note that such calls are not accepted, and suppliers should direct their queries to procurement@reading.ac.uk. This ensures that the appropriate team member can address the inquiry efficiently. For internal staff, phone support is available for urgent matters, but having all necessary details and documents ready beforehand can help expedite the process. For non-urgent matters, email remains the most effective communication method.
