University of Reading
The University of Reading's undergraduate admissions line is dedicated to supporting prospective students through various stages of the admission process. Common reasons for calling include inquiries about admission requirements, deadlines, and document guidance. The line also offers UCAS application support, helping students with codes and deadlines, and provides information on coordinating interviews for certain courses like Arts. Typical wait times can increase significantly during peak periods such as UCAS deadlines and Clearing. It’s recommended to call during off-peak hours or use email for detailed inquiries requiring document submissions. The department generally operates during standard business hours.
Updated 31 Oct 2025
Expected outcomes
- Answer admission questions
- Provide UCAS application guidance
- Advise on document submission
- Arrange interviews for Arts
- Discuss course-specific requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UCAS ID
- Academic transcripts
- English test scores
- Reference letter
- Portfolio (for Arts)
- Course of interest
Known issues
Common issues include long wait times, particularly around crucial deadlines and during Clearing seasons. It is advisable to avoid calling during these peak periods; instead, utilize email to send detailed queries or concerns. Despite attempts, some callers occasionally experience difficulties in reaching specific admissions officers for dedicated support. Following up through email is a reliable alternative until contact is successful. For efficiency, have necessary details such as your UCAS ID and course of interest ready when calling to minimize wait times and ensure a productive interaction.
