University of Southampton
The University of Southampton's International Undergraduate Admissions department provides support for EU and international students. Services include information on admissions, study abroad, and exchange programs. Common reasons for calling include checking application status, understanding eligibility, and obtaining general guidance. The department operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers may experience long wait times during peak admissions season, typically from May to August. For quicker service, consider calling earlier in the day or outside peak months.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Confirm eligibility requirements
- Request study abroad details
- Inquire about exchange programs
- Obtain admissions guidance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UCAS ID
- Application number
- Full name
- Home institution
- Program details
- Relevant documents
Known issues
Callers often experience long wait times during peak admissions season, from May to August. To avoid delays, try calling earlier in the day or outside these months. Email responses can also be delayed during busy periods, so it's advisable to follow up by phone if your enquiry is urgent. Having your UCAS ID, application number, and relevant documents ready can help streamline the process. For study abroad or exchange queries, be prepared to provide details about your home institution and program.
