Queen's Medical Centre
Queen's Medical Centre's Dermatology department offers specific services via phone, including booking breast screening appointments for eligible women aged 50-70 as part of the NHS Breast Screening Programme. Callers can also make general enquiries about the screening process, eligibility, and results. The department operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Wait times can vary, and callers may occasionally experience delays. It is advisable to call during non-peak hours to avoid long wait times. If lines are busy, leaving a voicemail with your details ensures a callback from the staff.
Updated 4 Nov 2025
Expected outcomes
- Book breast screening appointment
- Check screening eligibility
- Reschedule appointment
- Cancel appointment
- Inquire about screening results
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- NHS number
- Screening invitation letter
- Appointment details
- Personal identification
- Name
- Date of birth
Known issues
Callers to Queen's Medical Centre's Dermatology department may occasionally experience long wait times, particularly during peak hours. If you encounter this issue, it is recommended to leave a voicemail with your contact details and a brief message. The staff will return your call as soon as they are available. To minimize wait times, consider calling during less busy periods, such as early morning or late afternoon. Additionally, ensure you have all necessary information ready before calling to streamline the process and reduce call duration.
