Queen's Medical Centre
The Queen's Medical Centre Oncology Department offers specialized services including general oncology enquiries, appointment management, and acute oncology triage. You can call for information about oncology services, book or manage appointments, and access urgent triage for acute symptoms. The department is available Monday to Friday, 08:45–17:00, with Acute Oncology Services available 24/7. For routine enquiries, it's best to call during weekday hours. Known wait times can be longer during peak hours, so consider calling early in the day or using online contact forms if available.
Updated 4 Nov 2025
Expected outcomes
- Get oncology service information
- Book oncology appointments
- Reschedule appointments
- Access urgent oncology triage
- Learn about clinical trials
- Cancel appointments
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient details
- NHS number
- Date of birth
- Contact information
- Description of symptoms
- Reason for appointment
Known issues
Callers to the Queen's Medical Centre Oncology Department may experience long wait times, especially during peak hours. To minimize delays, try calling outside of these times or use online contact forms if available. Additionally, when calling, clearly state the department and reason for your call to avoid being transferred multiple times. This can help ensure that your call is routed correctly and efficiently. If you encounter difficulties, be prepared with all necessary patient details to expedite the process.
