University of Huddersfield
The University of Huddersfield's Computing and Library Services department offers a range of support services for students and staff. You can get assistance with IT support, including help with university accounts, passwords, WiFi, software downloads, and troubleshooting. Library services provide support with the library catalogue, referencing, and accessing resources. Printing services are available for guidance on using campus facilities and troubleshooting issues. Archives and records management services offer access to Heritage Quay collections. Most services are available during operating hours, with some digital resources accessible 24/7. Typically, a University ID is required for personalized support. For quicker service, it's advisable to call during non-peak hours.
Updated 4 Nov 2025
Expected outcomes
- Reset university password
- Access library resources
- Book librarian appointment
- Troubleshoot printing issues
- Access archives information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- University ID
- Login credentials
- Contact details
- Printing account balance
- Topic of inquiry
- Personal identification details
Known issues
While there are no specific known issues reported, it's recommended to use the HudHelp self-service portal for faster resolution of common queries. Calling during peak times may result in longer wait times, so consider reaching out during early morning or late afternoon. Ensure you have your University ID and any relevant details ready to expedite the process. For password resets, follow the step-by-step guide available on the portal to avoid delays.
