University of Huddersfield
The University of Huddersfield's Student Records Team assists with enrolment, re-enrolment, student record management, and fee status assessment. Common reasons for calling include checking enrolment eligibility, updating student records, and understanding fee assessments. The team is available Monday to Friday from 10:00 to 16:30. It is advisable to call during less busy times, such as early afternoon, to avoid long wait times. Non-urgent queries can often be handled via email, offering a convenient alternative to phone calls.
Updated 2 Nov 2025
Expected outcomes
- Assist with enrolment queries
- Guide on student re-enrolment
- Manage student record updates
- Answer fee status questions
- Report attendance for finance
- Correct student record errors
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Application details
- Relevant personal information
- Supporting documents
- Specific query description
- Personal details
Known issues
The Student Records Team can experience long wait times, especially at the start of term. To mitigate this, call during early afternoons or consider using email for non-urgent queries. International students sometimes mistakenly contact this team instead of the International Office, which can cause delays. It's important to direct international queries to the appropriate department. Utilizing the daily Teams drop-in session can also be an efficient way to resolve issues without extended waiting periods.
