University of Huddersfield
The University of Huddersfield's Estate Helpdesk can be reached at +441844472550 for logging and reporting maintenance requests. Common reasons for calling include logging maintenance jobs and urgent repairs. Typical services offered via this line include electrical and plumbing maintenance, room setups, and general building services. The helpdesk operates from Monday to Thursday between 08:00 to 17:00 and Friday from 08:00 to 16:00. For urgent issues after hours, contact the Control Hub. It's best to call during early morning or mid-afternoon to avoid peak waiting times.
Updated 2 Nov 2025
Expected outcomes
- Log maintenance jobs
- Request service updates
- Report urgent repairs
- Arrange room setups
- Modify furniture
- Maintain grounds
- Repair washroom facilities
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Estates Online account
- Contact details
- Issue description
- Location details
- University login
- Request details
Known issues
Some users experience delayed responses, particularly during peak periods or outside core hours. If urgent, it's recommended to escalate by phone for immediate assistance. Non-urgent requests are often logged online or via email, which might contribute to longer processing times. To mitigate delays, users are advised to call during operating hours and provide complete information upfront. Alternatively, use Estates Online for non-critical issues. Avoidance of peak calling hours, such as late mornings, may reduce wait times.
