Vitality Health Limited
Vitality Health Limited's Health Adviser Enquiries department handles queries related to health insurance policies and claims. You can contact them Monday to Friday for assistance with understanding policy details, making claims, and other insurance-related questions. While specific wait times aren't provided, calling earlier in the day may reduce your wait. This line is ideal for those needing clarification on policy terms, claim processes, or other insurance-related matters. Having your policy details and personal identification ready will expedite the process.
Updated 4 Nov 2025
Expected outcomes
- Clarify policy details
- Submit insurance claims
- Update personal information
- Check claim status
- Request policy documents
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Personal ID
- Claim reference
- Contact information
- Insurance documents
- Previous correspondence
Known issues
While there are no specific issues reported, general advice for calling includes having all necessary documents ready to avoid delays. If you encounter long wait times, consider calling earlier in the day. For quicker service, ensure you have your policy number and personal identification at hand. If possible, check the company's website for online resources that may address your query without needing to call.
