Royal London Mutual Insurance Society Limited
Calling the Royal London Mutual Insurance Society Limited at their Head Office number can provide assistance with various tasks related to life, pension, investment, and insurance policies. Available tasks include inquiries about existing policies, processing claims, and getting information on new business and funds. The line operates Monday to Friday, 08:00 to 18:00, and Saturday, 09:00 to 13:00. It is advisable to call early in the day to avoid potential wait times. As a mutual insurer, customers are members and may qualify for profit sharing. Customers typically need to provide their policy number and personal identification at the start of the call.
Updated 30 Oct 2025
Expected outcomes
- Answer policy questions
- Process insurance claims
- Provide fund reports
- Inform about new products
- Guide claim submissions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Policy number
- Personal identification
- Claim details
- Fund name or code
- Basic personal information
Known issues
When calling Royal London, ensure you have all necessary identification and policy numbers ready to streamline the process. Though the service is generally efficient, calling during off-peak hours, such as early morning, may reduce wait times. It can be beneficial to use the automated menu options to directly reach the appropriate department. Always verify and update your contact details during your call to prevent future communication issues.
