American Express Services Europe Limited
American Express Services Europe Limited offers a range of services through their Corporate Card Services department. You can manage corporate card accounts, apply for new cards, enroll in rewards programs, resolve disputes, and manage your PIN. These services are available during operating hours, but be aware that long wait times can occur, especially during peak periods. For faster service, consider using online account management for tasks like viewing statements and transaction history. If you need to call, try to do so during off-peak hours to minimize wait times.
Updated 4 Nov 2025
Expected outcomes
- Manage corporate card accounts
- Apply for new corporate cards
- Enroll in rewards programs
- Resolve disputed charges
- Change card PIN
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Card number
- User ID
- Password
- Business details
- UK bank account
- Enrollment details
Known issues
Customers occasionally experience long wait times when calling, particularly during peak hours. To avoid this, try calling during off-peak times or use the online account management system for quicker access to services. Dispute resolution can also be delayed, sometimes taking weeks and requiring follow-ups. If you encounter delays, consider escalating the issue to a supervisor. Additionally, changing your PIN for UK-issued cards can only be done at UK LINK ATMs, which may be inconvenient for international users. Plan accordingly if you need to manage your PIN while abroad.
