American Express Services Europe Limited
American Express Services Europe Limited provides comprehensive support for International Dollar Corporate Card holders through their dedicated phone line. Callers can manage accounts, activate cards, resolve disputes, and inquire about travel benefits. Emergency card replacement is available 24/7, while other services are accessible during regular operating hours. Common reasons for calling include account management, card activation, and dispute resolution. Some users report longer wait times during peak hours, so calling during off-peak times is advisable. Online account management options are also available for convenience.
Updated 4 Nov 2025
Expected outcomes
- Manage account balances
- Request statement copies
- Activate new cards
- Report unauthorized transactions
- Inquire about travel benefits
- Request emergency card replacement
- Support programme administration
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Cardholder identification
- Account details
- Card details
- Verification information
- Transaction details
- Administrator credentials
- Company information
- Travel details
Known issues
Some callers experience long wait times, particularly during peak hours or when dealing with complex issues. To minimize wait times, it is recommended to call during off-peak hours or utilize online account management services when possible. Additionally, payments made in currencies other than US Dollars may face processing delays and incur conversion fees. To avoid these issues, making payments in US Dollars is advisable. For urgent matters like emergency card replacement, the service is available 24/7, ensuring prompt assistance.
