University of Surrey
The University of Surrey's switchboard is your primary contact point for general inquiries. It connects callers to the appropriate departments or staff members. Common reasons for calling include seeking information about university services, contacting specific departments, or reaching staff members. While exact wait times are not specified, calling during standard business hours typically ensures prompt assistance. For urgent matters, such as admissions or emergencies, direct numbers are available for those specific departments. The switchboard is designed to handle a wide range of inquiries efficiently.
Updated 4 Nov 2025
Expected outcomes
- Connect to specific departments
- Reach university staff
- Obtain general university information
- Inquire about university services
- Request department contact details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of inquiry
- Department name
- Staff member name
- Contact details
- Specific questions
- Relevant documents
Known issues
While there are no specific known issues reported, it's advisable to call during regular business hours to avoid long wait times. If your inquiry is urgent or specific, consider using direct department numbers for faster service. Having the necessary information ready, such as the department or staff member's name, can expedite the process. If you encounter difficulties reaching the right department, the switchboard operator can guide you to the appropriate contact.
